Underpinning all project management is a basic requirement to solve problems as they arise. In order to achieve this you first have to understand what is happening. The cause of the problem is not always easy to identify with conflicting symptoms combining to mask the actual underlying issue. We are able to bring many different techniques and methods practiced over many years. These can be combined to look at issues from many different perspectives and we analyse the problem space firstly to see which techniques will bring clarity.
Business process analysis is a tool we find valuable in the defining of problems, however there are different types of business process analysis which are suited to different environments. Process engineering also provides a good medium for describing the resulting solution in an easily understandable form.